Halet Visvanathan

Helpdesk Analyst

ATOS IT Services

Current Location : Kuala Lumpur
0 Followers
Experience
Total Experience in hiring: 1 Years
Scope International (M) S...
2011-2012
ATOS IT Services
2017-Present
Scicom (MSC) Berhad
2010-2011
Achievements
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level re